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Welcome to NCI's Public Documentation Home

Note
titleUnscheduled Maintenance

2024 Unscheduled maintenance events notifications

Note
titleNext Scheduled Maintenance

Q2 2024 : Wednesday, 1 May 2024 5am - Thursday, 2 May 2024 6pm AEST

Note
titleOOD Service Decommissioned

The NCI Open OnDemand (OOD) service retired on 30 June 2023 and replaced by Australian Research Environment. 


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Get Help: help.nci.org.au

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This is the home page for NCI User Support documentation.

Gadi

Note

NCI Q3 Scheduled Maintenance  -  

Gadi will be offline for Q3 scheduled maintenance on 1-3 July 2020 (Wed-Fri). Gadi is expected to resume normal operations following maintenance at 2pm AEST Fri 1 July. All /g/data file systems will be offline for Q3 scheduled maintenance on 1 July (Wed) only.

Note

COVID-19

NCI staff are currently working from home In response to the COVID-19 pandemic. NCI systems remain fully operational and will be supported remotely. NCI user support will continue to operate as normal, with email the preferred mode of support interaction - help@nci.org.au.  

Useful Links

URLDescriptionServicesAvailabilityAccessnci.org.auNCI public website
  • Announcements
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OpenPublicmy.nci.org.auSelf-service user/project registration
  • Register for a user account
  • Request to join a project
  • Approve a project membership (Lead CIs only)
  • Submit a partner scheme project proposal (Lead CIs only)
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OpenLogin requiredopus.nci.org.auHelp and user documentation
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  • User documentation
  • Technical documentation
OpenPublichelp.nci.org.auService desk portal
  • Submit a support request
  • View your support requests
OpenLogin requiredncmas.nci.org.auNational Computational Merit Allocation Scheme access portal
  • Information about NCMAS calls for applications
  • Submit a NCMAS application
  • View your NCMAS results
August-DecemberLogin required

anumas.nci.org.au

ANU Merit Scheme access portal
  • Information about ANUMAS calls for applications
  • Submit an ANUMAS application
  • View your ANUMAS results
September-DecemberLogin required

Useful Email Addresses

AddressDescriptionUse to

help@nci.org.au

User support
  • Contact NCI User Support
  • Request help - create a support ticket

enquiries@nci.org.au

Enquiries
  • Contact the NCI Communications and Outreach team
  • Request information about NCI events and activities
  • Request information about NCI partnerships

Data Collections

From  users will need to register for access to NCI data collections. More information is available on the Data Collections Access page.



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