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This is the home page for NCI User Support documentation.

Gadi

Note

Gadi Scheduled Maintenance 27 May 2020

Gadi will undergo scheduled maintenance between 6am and 8pm AEST on Wednesday 27 May. Maintenance work is scheduled will occur in two phases:

Electrical maintenance 6am-9am: Gadi offline
Cooling system maintenance 9am-8pm: Gadi available to users at reduced capacity

Gadi login nodes and approximately 50% of Gadi compute nodes will be available to users during the cooling system maintenance period, 9am-8pm.

Note

COVID-19

NCI staff are currently working from home In response to the COVID-19 pandemic. NCI systems remain fully operational and will be supported remotely. NCI user support will continue to operate as normal, with email the preferred mode of support interaction - help@nci.org.au.

Useful Links

URL	Description	Services	Availability	Access
nci.org.au	NCI public website	Announcements Events Research highlights Policies	Open	Public
my.nci.org.au	Self-service user/project registration	Register for a user account Request to join a project Approve a project membership (Lead CIs only) Submit a partner scheme project proposal (Lead CIs only) Approve a partner project (Partner scheme managers only)	Open	Login required
opus.nci.org.au	Help and user documentation (You are here!)	User documentation Technical documentation	Open	Public
help.nci.org.au	Service desk portal	Submit a support request View your support requests	Open	Login required
ncmas.nci.org.au	National Computational Merit Allocation Scheme access portal	Information about NCMAS calls for applications Submit a NCMAS application View your NCMAS results	August-December	Login required
anumas.nci.org.au	ANU Merit Scheme access portal	Information about ANUMAS calls for applications Submit an ANUMAS application View your ANUMAS results	September-December	Login required

Useful Email Addresses

Address	Description	Use to
help@nci.org.au	User support	Contact NCI User Support Request help - create a support ticket
enquiries@nci.org.au	Enquiries	Contact the NCI Communications and Outreach team Request information about NCI events and activities Request information about NCI partnerships

Data Collections

From 04 Feb 2019 users will need to register for access to NCI data collections. More information is available on the Data Collections Access page.

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