NCI Help

Page tree

User recertification
NCI users are required to recertify their account every 12 months by renewing their acceptance of the Terms and Conditions of Access and changing their password in MyNCI.

The Recertification Process


MyNCI will start sending you notifications and instructions for recertification several weeks in advance of your recertification deadline. Once you have received the first notification email, you can log in to MyNCI to see instructions displayed on the home page and complete the process.  Once complete, no further action is required for 12 months.

The deadline for recertification is individual and will be approximately 12 months after your last recertification or registration date.

Suspension for Failing to Recertify


If there is a failure to recertify by the advised deadline, the user account will be suspended. This suspension stops access to all NCI systems except MyNCI, in which limited access will be allowed to finish the recertification. Any PBS jobs in the queue while your account is suspended will fail to run and may be automatically deleted. 

Once recertified, your account, including project and software group memberships, will be automatically reinstated and no further action will be required for 12 months. 

Deactivation of Suspended Accounts


If a user account remains suspended for 120 days, it will be deactivated and all project and software group memberships will be lost. If you require your account to be reactivated, contact the NCI Helpdesk. You will need to recertify to complete the reactivation. If you were the Lead CI of a project prior to deactivation you will need to ask the NCI Helpdesk to restore your membership.

Authors: Yue Sun, Mark Gregson, Mohsin Ali, Andrew Johnston