Important: NCI systems will be offline for Q1 scheduled maintenance between 8 am and 6 pm AEDT on Wednesday 1 February.  A number of services will be affected including infrastructure, computing projects, data services on the day. See 2023 Q1 Maintenance page for more details.

NCI systems and services are expected to operate with full availability and uptime in 2023. NCI staff continue to work on-site and from home according to group and individual work requirements.

User support will be staffed during normal business hours, 9:00 am to 5:00 pm AEDT, Monday through Friday (except ACT public holidays). Email is preferred for NCI support requests: help@nci.org.au. Please note that NCI Help Desk phone (02 61253437) is not currently available.