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This is the home page for NCI User Support documentation.
- /g/data3 Maintenance Downtime (8am-4pm AEST) - COMPLETED
The /g/data3 file system will be offline for maintenance 8:00am-4:00pm AEST on Wednesday . /g/data3 will receive Lustre patches to address recent stability issues.
THREDDS and VDI services dependent on /g/data3 will also be unavailable to users during this scheduled maintenance period.
Jobs using storage flags to indicate the use of data stored on /g/data3 with walltimes that extend into the scheduled maintenance period will not be started until maintenance is completed.
This maintenance downtime for /g/data3 does not impact /home, /scratch, or any other /g/data file systems. Gadi is expected to remain operational during the /g/data3 scheduled maintenance period.
Gadi and the /g/data3 file system will undergo quarterly scheduled maintenance starting on Thursday . Please note that the Q2 maintenance plan has been revised to one working day only. NCI data centre infrastructure work originally scheduled for 2-6 April has been rescheduled to a later date.
Systems affected by Q2 maintenance - Thursday ONLY
Systems not affected by Q2 maintenance
COVID-19
NCI staff are currently working from home In response to the COVID-19 pandemic. NCI systems remain fully operational and will be supported remotely. NCI user support will continue to operate as normal, with email the preferred mode of support interaction - help@nci.org.au.
Useful Links
URL | Description | Services | Availability | Access |
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nci.org.au | NCI public website |
| Open | Public |
my.nci.org.au | Self-service user/project registration |
| Open | Login required |
opus.nci.org.au | Help and user documentation (You are here!) |
| Open | Public |
help.nci.org.au | Service desk portal |
| Open | Login required |
ncmas.nci.org.au | National Computational Merit Allocation Scheme access portal |
| August-December | Login required |
ANU Merit Scheme access portal |
| September-December | Login required |
Address | Description | Use to |
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User support |
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Enquiries |
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From users will need to register for access to NCI data collections. More information is available on the Data Collections Access page.
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