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Welcome!

This is the home page for NCI User Support documentation.

Gadi

UPDATE  – ANU re-opens Wednesday  

Gadi is expected to be available to users from 9:00am AEDT tomorrow, Thursday . See the following page for more information about Gadi - Preparing for Gadi.

The ANU has reopened its main Acton ACT campus today following a multi-day closure due to hazardous smoke conditions. Smoke, intermittent power outages, and fire risk continue to be concerns in the ACT and region; hazard warnings are currently in effect. If conditions deteriorate, the ANU may opt to stand down staff and re-close the Acton campus, which could affect Gadi operations. NCI will update its online information and issue all-user communications if there are further campus closures or service interruptions. 

Useful Links

URLDescriptionServicesAvailabilityAccessnci.org.auNCI public website
  • Announcements
  • Events
  • Research highlights
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OpenPublicmy.nci.org.auSelf-service user/project registration
  • Register for a user account
  • Request to join a project
  • Approve a project membership (Lead CIs only)
  • Submit a partner scheme project proposal (Lead CIs only)
  • Approve a partner project (Partner scheme managers only)
OpenLogin requiredopus.nci.org.auHelp and user documentation
(You are here!
  • User documentation
  • Technical documentation
OpenPublichelp.nci.org.auService desk portal
  • Submit a support request
  • View your support requests
OpenLogin requiredncmas.nci.org.auNational Computational Merit Allocation Scheme access portal
  • Information about NCMAS calls for applications
  • Submit a NCMAS application
  • View your NCMAS results
August-DecemberLogin required

anumas.nci.org.au

ANU Merit Scheme access portal
  • Information about ANUMAS calls for applications
  • Submit an ANUMAS application
  • View your ANUMAS results
September-DecemberLogin required

Useful Email Addresses

AddressDescriptionUse to

help@nci.org.au

User support
  • Contact NCI User Support
  • Request help - create a support ticket

enquiries@nci.org.au

Enquiries
  • Contact the NCI Communications and Outreach team
  • Request information about NCI events and activities
  • Request information about NCI partnerships

Data Collections

From  users will need to register for access to NCI data collections. More information is available on the Data Collections Access page.
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Welcome to NCI's Public Documentation Home

Note
titleUnscheduled Maintenance

2024 Unscheduled maintenance events notifications

Note
titleNext Scheduled Maintenance

Q2 2024 : Wednesday, 1 May 2024 5am - Thursday, 2 May 2024 6pm AEST

Note
titleOOD Service Decommissioned

The NCI Open OnDemand (OOD) service retired on 30 June 2023 and replaced by Australian Research Environment. 


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