This is the home page for NCI User Support documentation.
In response to the Covid-19 pandemic the ANU has asked all staff to work from home starting . NCI systems remain fully operational and will be supported remotely. NCI user support will continue to operate as normal, with email the preferred mode of support interaction - email@example.com.
Normal day to day work for most NCI groups is expected to resume following a brief period of disruption as staff adjust to the new work from home regime. All meetings have been moved to teleconference or zoom. Physical dispersal of staff will affect our ability to respond in a timely fashion for some situations, particularly where group consultations or approvals are needed. We would like to ask for your patience as we all adjust to this new way of working.
- Q2 Scheduled Maintenance
Gadi and the /g/data3 file system will undergo quarterly scheduled maintenance starting on Thursday .
Systems affected by Q2 maintenance
Systems not affected by Q2 maintenance
Gadi will be offline for scheduled maintenance from 8:00am AEDT Thursday until 8:00am AEST Monday . This extended maintenance period is required for upgrades to Gadi's water cooling system and supporting NCI data centre infrastructure. (Note that the ACT, New South Wales, South Australia, Tasmania, and Victoria revert to standard time at 2am Sunday .)
|nci.org.au||NCI public website||Open||Public|
|my.nci.org.au||Self-service user/project registration||Open||Login required|
|opus.nci.org.au||Help and user documentation|
(You are here!)
|help.nci.org.au||Service desk portal||Open||Login required|
|ncmas.nci.org.au||National Computational Merit Allocation Scheme access portal||August-December||Login required|
|ANU Merit Scheme access portal||September-December||Login required|
Useful Email Addresses
From users will need to register for access to NCI data collections. More information is available on the Data Collections Access page.
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