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Most of the time, it is just a matter of waiting a bit longer. Once the license seats are released from other jobs they will serve the next waiting jobwaiting job. To look up how many jobs waiting ahead of yours, please search the `<software_string>` in the license status page <https://usersupport.nci.org.au/license-status.html>.
If you believe the LSD record is wrong and there are actually enough license seats for your job to checkout, please launch a ticket and provide us with the jobIDs. We will fix the problem.
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