Quarterly Maintenance Policy
NCI quarterly maintenance will be scheduled for the first working day of the second month of each quarter.
Maintenance dates are adjusted to fit the following constraints:
- Availability of vendor support
- Coordination with ANU campus infrastructure and services
- Maintenance will be scheduled for Tuesday, Wednesday or Thursday only.
- Maintenance will not be scheduled on national public holidays, ACT public holidays, or ANU staff holidays.
Communications schedule for quarterly maintenance:
- Email to all NCI users: 30 days in advance, with reminders 7-10 days in advance and 1 day in advance.
- Social media: 30 days in advance, with additional reminders in the 7-10 days before scheduled downtime.