Quarterly Maintenance Policy

NCI quarterly maintenance will be scheduled for the first working day of the second month of each quarter.

Maintenance dates are adjusted to fit the following constraints:

  • Availability of vendor support
  • Coordination with ANU campus infrastructure and services
  • Maintenance will be scheduled for Tuesday, Wednesday or Thursday only.
  • Maintenance will not be scheduled on national public holidays, ACT public holidays, or ANU staff holidays.

Communications schedule for quarterly maintenance:

  • Email to all NCI users: 30 days in advance, with reminders 7-10 days in advance and 1 day in advance.
  • Social media: 30 days in advance, with additional reminders in the 7-10 days before scheduled downtime.


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