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If you know your NCI password, you can change it via the NCI self service portal at

If you have forgotten your NCI password, you can use the self service reset function at This function requires you to have access to the email and SMS mobile phone number available in your NCI account. Otherwise, your email and/or SMS mobile phone number needs to be updated first in your NCI account by us before you use this function.

If you need any supports, please launch a tickets at or send an email to